Privacy Policy

At Chiffonstitch, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how www.chiffonstitch.shopcollects, uses, and safeguards your data when you visit our website or make a purchase.

Our services are intended for general consumers and are not directed toward children. If you are under the age required by local law, please use this site with the involvement of a parent or guardian.

Who We Are

Chiffonstitch is an independent online retail store operating in the United States. We act as the data controller for personal information collected through our website.

If you have questions about this Privacy Policy or how your information is handled, you may contact us using the details provided at the end of this page.

Information We Collect

We collect personal information that is necessary to operate our store and provide services to you. This may include:

  • Contact Information: name, email address, phone number, billing and shipping address

  • Order Information: products purchased, order details, payment status, return or refund requests

  • Payment Information: payments are processed securely by third-party payment providers; we do not store full card details

  • Technical Information: IP address, browser type, device information, pages visited, and usage data

  • Communication Data: messages or inquiries you send to us

How We Collect Information

We collect information when you:

  • Place an order or create an account

  • Contact us by email or phone

  • Subscribe to notifications or updates

  • Interact with our website through cookies or similar technologies

Some technical data is collected automatically to help improve website performance and user experience.

How We Use Your Information

Your information may be used to:

  • Process and fulfill orders

  • Communicate with you about purchases, shipping, or returns

  • Provide customer support

  • Improve our website and services

  • Comply with legal or regulatory obligations

We do not sell or rent your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support essential functions, analyze site usage, and improve performance. You may adjust your browser settings to manage or disable cookies, though some features of the site may not function properly.

Sharing of Information

We may share limited personal information with trusted third parties who assist us in operating our website and fulfilling orders, such as:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting and technical service providers

These parties are only permitted to use your information as necessary to perform their services for us.

Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. Access to personal information is limited to those who need it to perform their duties.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Object to certain data processing activities

To exercise these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes. Updates will be posted on this page, and continued use of the website indicates acceptance of the revised policy.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: help@chiffonstitch.shop
Phone: +1 2722569329
Business Address: 2556 Dr. William Finlayson St, Milwaukee, WI 53212, United States